to all you Misers out there.

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Thanks to the talents of my bud Mike, the malware that took over my blog is hopefully now gone.  There’s still some work to do on bringing the site back to where it was but definitely glad that crap is over.  Thanks to the spamming Russians for making this a fun day.

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Looks like my blog got hacked over the last 24 hours. We are working on fixing the problem. Apologies to anyone looking for local search info only to find themselves on a Romanian free Cialis site. Get it while supplies last!

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This was my favorite piece of data that came out of the BIAKelsey ILMWest show:   (For the bots) Only 13% have a local phone number on their homepage #insane Only 24% have an email address on the site #alsoinsane 36% of these sites are single page #couldbeofficial

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I haven’t had time to do any blogging at #ILMWest but as the show winds down, I thought I’d post some of the slides that BIAKelsey has shared with me.  This one shows that Local Search is going to grow by 50% over the next few years: Kudos btw to BIAKelsey for doing a great job […]

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If you are going to be at ILM West and want to connect let me know.  I will be there on Monday & Tuesday.  If you are looking for a partner to supply awesome mobile sites for SMBs let me know and I’ll show you some cool stuff.

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Most Awesome SEO Ever

  From: Peter Gregory Subject: From one SEO to another – ya got some broken links Message Body: Hey Andrew, It’s been awhile, but a little over a year ago I contacted you about a blog post and press release we wrote that included a quote from you in reference to local SEO. You had […]

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My latest post, 5 Tips For Responding To Negative Customer Reviews Online is now online at Search Engine Land.  I made this little chart for the post outlining some of the different types of review management tools offered by some of the top local review sites:

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Al Hanzal of Local Search Marketing-St. Paul pinged me with Do Incentives Hurt or Help in Getting Online Customer Reviews, a response to some of my posts on the subject. “If the customer or the public online sees your incentive as a direct payoff for completing a customer review, negative consequences can follow. Break the […]

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Check out http://americancensorship.org/ for more info about how to stop Congress and the Stop Online Piracy Act (aka SOPA) from breaking the Internet, destroying life as we know it and generally acting like assholes (well, that part will never stop).  

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Great post from Muckerlab on the agony and the ecstasy of Local: “By my count, around 100 startups focused on local were launched between Q2 and Q3 of 2011. there are mobile apps, deals/offers companies, social relationship management dashboards, ad networks, merchant acquiring/ processing solutions and more. (Although the slow down in the last 30-60 […]

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This client’s organic traffic is up almost 100% over the same period:

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The paucity of posts over the past few months is directly proportional to how screwed up Google Places can be and the commensurate demand for help with said wackiness.  As a result I have been incredibly poor about putting up to posts that I have been planning.  They always seem to be 99% done and […]

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Since Google Places started adding more photos to Place Pages I have been noticing a fair amount of wackiness.  So the tip of the day is to check your Place Page and make sure the photos are to your liking.  As Mike Blumenthal found things can go from Rated G to Rated X in no […]

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I know I should put my phone number on the Do Not Call List, but I actually find it interesting to see who ends up calling.  My wife of course finds it incredibly annoying. But it blows my mind that by far the majority of sales calls are from people trying to sell me SEO […]

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Regular readers know that I occasionally post job openings I hear about via my network.  I am proud to say that several people have found jobs through these posts and several companies have found excellent candidates.  Just doing my part to keep the economy humming. This week’s local search job of the week comes from […]

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I am currently in Prague at the EIDQ conference and have been feeling a bit lame re my lack of blogging as of late so I thought I would offer a link to this Patch article I found that offers up some upbeat economic news – so tired of the downer stuff: Pleasanton Economy: Downtown […]

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I am going to be at Borrell’s Local Mobile Advertising Conference in Chicago next week.  I’ll be moderating the “Mobile by the Numbers” panel.  If you’re going to be there let me know and want to connect let me know.

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A few months ago I was working on a SEO project for a big news site around testing various strategies to improve traffic from Google News and was trying to figure out a thorny issue.  I started searching Google for some genius post on the subject but found nothing. I have done a fair amount […]

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A frustrated practitioner of bail bonds SEO laments about Google Places, Where Crooked Businesses Take Over: “Here’s another great example of the wonder of Google Places and Google’s dealings with Local Search. Type in Google, “Santa Clarita Bail Bonds.” (this example could be done for many other keywords if you care to try) You will see […]

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Since my customer reviews post on SEL seemed to be of interest, thought I would post this textbook example of how to respond to a negative review: Click on the image to enlarge or check out R.J. Hidson Photography’s Place Page: Remember, when responding to negative reviews your prospects are the real audience. Thanks to […]

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Bit.ly has a great post up: You Just Shared a Link: How Long Will People Pay Attention? In general, the half life of a bitly link is about 3 hours, unless you publish your links on youtube, where you can expect about 7 hours worth of attention. Many links last a lot less than 2 […]

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My latest Locals Only post is up on SearchEngineLand: 5 Tips to Get More Customer Reviews: An excerpt: Some tips for asking customer reviews: Don’t offer incentives. A percentage of your customers will do it for free. If you offer to pay your top brand ambassadors, it’s possible they will get turned off, which could […]

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The NY Times reports on the epidemic of open businesses that are reported as “closed” in Google Places and name checks Linda Buquet and Mike Blumenthal, who successfully changed the Googleplex’s Place Page status to “closed” a few weeks ago (SEO Badass award goes to you Mike). Howard Lerman, CEO of Yext, sees an opportunity […]

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My sister-in-law in NYC just got her first Amazon Local Deal and sent me the following note: “This is the first time I have ever gotten something like this from Amazon.  I thought you might find the marketing interesting. The fit with my interests is quite good for an algorithm I’ve never met, but I […]

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Pass the pigs feet please

With Google rolling out it’s “new and improved” expanded sitelinks for “brands”, the SEO game just got a bit trickier, particularly for local queries. Here’s what you get when searching for some pig feet + foie gras heaven at Au Pied De Cochon: Some observations: If you rely on queries for business names to generate […]

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Here’s the Local SEO Seasonal Calendar I mentioned on today’s post on SEL re Seasonal SEO (originally entitled “Back To School With Seasonal SEO”)

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Looks like Google is now allowing users to remove keywords from Google Instant previews.  Should help them improve relevance and provide yet more fuzziness about what the average searcher is seeing in the list.  Another fine SEO challenge. Anyone else seeing this?

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Mike Blumenthal dissects Google Places’ latest redesign: According to Mike: “They include a strong call to action (review, upload photos) and clear sense of priorities as to what is important going forward – even coupons now have a higher visibility – more user generated content, more understanding of your social circles intent and a greater desire, […]

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Frank Reed of Marketing Pilgrim put out a challenge to all SEOs to chime in a SEO problem ShopCity was having with Google.  A number of SEOs started picking apart ShopCity’s SEO program, or lack thereof, and ShopCity’s own Colin Pape joined in the fray.  Even a Googler, John Mueller, added his 2 cents. For […]

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