November 21st, 2014
Their clients’ local and organic search rankings and traffic started going up
Seriously though, earlier this week I presented this talk at the fantastic State of Search conference in Dallas. One of the things I tried to stress is the importance of a diversified SEO strategy for local clients. Here at Local SEO Guide, that always begins with an audit.
It’s the guiding document for the earlier part of our engagements and almost always surfaces quick wins for both us and the client. That generally means happier clients and longer engagements. Now that audit is available for all of you right here. I wanted this more to be a checklist, so I channeled my inner Annie Cushing and also included how to perform the check as well as suggestions to follow if there is a problem.
Don’t ask for editing rights for the document, as I won’t be providing them. However, feel free to make a copy that you can edit to your heart’s content. I plan on regularly updating the document as I have time, so please send any additions you want to share to (dan [at] localseoguide [dot] com) and I will add those to the doc and credit you in an update.
Tags: Local Search · SEO Tools · Technical SEO
Posted by Dan Leibson
November 20th, 2014
It’s Apple Maps week over here. Just wanted to point you over to my latest post on AMM, Apple Maps Is Not Intended To Be A General Business Directory, my rant on why I think Apple Maps should allow home-based businesses to be listed. Kind of ironic given this from the U.S. Small Business Administration:
“What do Apple Computer, Hershey’s, Mary Kay Cosmetics, and the Ford Motor Company have in common? These well-known corporations all started out as home-based businesses. In fact, more than half of all U.S. businesses are based out of an owner’s home.”
Tags: Apple Maps · Local Data · Local Search · Online Maps
Posted by Andrew Shotland
November 19th, 2014
Just posted this on the Apple Maps Marketing blog, but it’s too big a deal to not put here as well:
At the launch of Apple Maps Connect, we submitted an inquiry about submitting a client with a few hundred locations to Apple Maps. Today we received the following email:
“Thank you for your recent inquiry and interest in publishing your business locations via our new Business Portal. At this time, we are only accepting bulk submissions from businesses with at least 1,000 locations. In the meantime, you may want to research the service offerings provided by the following companies that currently provide us business listing information on behalf of their clients: (in alphabetical order):
Please note: Information about third party services is provided for informational purposes only and does not constitute Apple’s recommendation or endorsement. Apple does not warrant or guarantee any particular result (including publication of your business in Apple Maps) or the accuracy or reliability of any services provided by any third parties referenced herein.”
While we already knew that Factual, Neustar/Localeze and Yelp were providing data, all of these other companies are new. This should be a huge windfall for them. Also what happened to Acxiom?
Tags: Apple Maps · Yelp · Yext.com · Yodle
Posted by Andrew Shotland
November 18th, 2014
Last week, Google started to switch out its local Carousel results for a new set of mobilish-type pack results that appear to rely heavily on its local Knowledge Panels, so let’s call it a Knowledge Pack, or “K-Pack”, for the purposes of this post.
In his seminal post Some Thoughts On The New Pak Results From Google, Professor Blumenthal mused:
“I would love to hear what happens to web traffic for the directory type sites that seemed to be doing well when shown below the Carousel. Clearly this was prime space for TripAdvisor, Yelp etc and this can not have been good for their traffic. In unpublished user research that I did, a number of users would flat out ignore the carousel and move right to a branded website like TA or Yelp. I doubt that behavior persists with this display.”
What the Professor wants, the Professor gets.
While I don’t have access to either Yelp’s or Trip Advisor’s analytics, I do have access to some pretenders to the local throne. Here is the Google traffic to the “geo-category pages” (e.g. “Merkins in Olean, NY”) for a national local directory site focused on one of the verticals that is now displaying the K-Pack:
U.S. Local Entertainment Directory Site: Google Traffic
Traffic was down about 6% on the 12th and has almost fully recovered.
I am not seeing these results in California much but I do get them often for New York searches so I looked at the traffic for these different regions and you can see that New York traffic has been somewhat more impacted.
U.S. Local Entertainment Directory Site: Google Traffic – New York Region
Traffic was down about 11% on the 12th, but recovered to being down only about 3% over the weekend.
U.S. Local Entertainment Directory Site: Google Traffic – California Region
While traffic was down about 8% on the 12th, it quickly recovered on the 13th.
Of course this is just one site’s data over a few days, but this pattern is similar to Pigeon’s in that Google does not appear to be trying to royally screw local directories with a new local SERP. It has plenty of other ways to do that after all.
Tags: Google · Google+ Local · Local Data · Local Search · Yellow Pages
Posted by Andrew Shotland
November 12th, 2014
There has been lots of discussion about why big brands seem to be performing worse in pack results post-pigeon. Originally it looked like this was a byproduct of how Google was processing brand queries combined with an abundance of local spam. However after seeing what has happened to some large, multi-location brands after they transitioned to the GMB Locations dashboard it looks like another piece of the puzzle could be related to this slow & clunky upgrade process.
Specifically, we have been seeing new GMB location pages created even though the brand already had an existing page for that location. To make matter worse, we are seeing the old page lose it’s verified status as it is moved over to the new page. While the verified status is getting moved to the new page, optimizations are not. This means there are now 2 location pages out there and the newly verified one that is getting returned in search results don’t have any post history, proper categories or relevant banner images.
For instance, this page used to be the claimed, verified and optimized page for Days Inn Chicago (notice the “Linked Website” checkmark), and after the migration to GMB Locations this is now the “Verified” page for that same location. And if you do a Google Search for “Days Inn Chicago“, the page linked to that Days Inn location is the new page.
Something that’s interesting to note, the new “verified” page has the sponsored “Make a Reservation” widget.
While we aren’t seeing this for every location in migrated bulk accounts, this is still a huge nightmare for large, multi-location brands and is costing them SERP real estate. The money they have spent on Google local page optimizations is getting throw to the wayside during this migration. Maybe it’s time to start offering large brands dedicated GMB support…
Tags: Google My Business
Posted by Dan Leibson