Mon ami Sebastien blogged about Amdocs’ Eitan Ackerman’s talk on Categorizing Consumer Activities on Merchant Listings or in other words – What do people actually do on Yellow Pages sites? Here’s what Eitan found: Search to call: I am looking for the merchant’s phone number, often a core element of a business directory site. Search to […]

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As you can see by the above graphic, I’ll be speaking on the “Local Search” panel at Blueglass FL on Nov. 2nd along with David Mihm, Alan Bleiweiss & Jordan Kasteler. I am thinking about what twisted things I can talk about, so if you’re going to be there let me know what you’d like […]

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Google announced a number of upgrades to its voice search application today.  One of them looks like it could be particularly troublesome to local search directory players.  From TechCrunch: Another feature is the ability to call any business in Google Search. This does not have to be a company in your local contacts app — […]

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Executive Summary: Who knows? But here’s a data point of one: The Main Street Meat N Fish Market recently opened in Pleasanton.  My wife asked me to find their hours so I went to Google and queried “pleasanton meat n fish market“.  At the top of the SERP was this result from Patch.com (congrats to […]

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Today the Yellow Pages Association released a new study based on Comscore data that shows an increase in local mobile usage, particularly as it affects the use of local directories.  Here are some of the highlights: The number of mobile subscribers accessing business directories on a mobile phone increased 14 percent year-over-year to 17.3 million users […]

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With all of the brouhaha going on about Google’s test of a new local SERP for category searches that will make it much harder for local directories to get traffic, I became almost willfully blind to the more subtle change that had occurred to the SERP for business name queries.  Thanks to Patrick Altoft for […]

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Chris Silver Smith brings up a great point in today’s Local’s Only column about Google’s new local SERP design they are testing: …you might think that the newer, larger listing treatment might be beneficial for the visibility of these businesses. But, think again—for any of them which have been doing significant search marketing activities, this […]

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