I was just looking for info on a local restaurant to hit in Pleasanton tonight and noticed this obnoxious message from Wix:

Even if Tri Valley Bistro has a free Wix site, is this any way to treat a customer? Do you think Tri Valley Bistro’s customers either would be interested in creating a Wix site or even care/know what Wix is?

If they are like me, they probably want to know what’s for dinner or how to get a table.

If you are a local business that set up a free site on Wix, I imagine the data shows that the more you see that message getting in between you and your customers, the more you are likely to want to upgrade to Wix Extortion or whatever they call their product that allows a business to remove this intrusive crap. What a great way to build customer loyalty.

Not surprising that Wix is great at doling out suggestions for how SMB sites can hurt customer conversion and then totally ignore their own recommendations:

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10 Response Comments

  • James Canon  July 3, 2017 at 7:18 am

    ugh, we have three clients who built their own site using WIX & won’t let us change it over to WP or Squarespace. We even prefer weebly w their lack of H1 to wix.

  • Greg Beddor  July 3, 2017 at 5:51 pm

    Good catch & hilarious…! Maybe you can do a work trade with them and upgrade their site to WordPress?

  • Chad Hardy  July 4, 2017 at 8:24 am

    I couldn’t agree more Andrew! Our agency comes across so many small business owners who have gone the Wix/Weebly route and then ask us why they aren’t seeing a ROI on their marketing. I try to educate as many as I can, but those services are so enticing to small business owners with their low cost and ease of use.

  • William Eric Ainsworth  July 4, 2017 at 8:33 am

    It’s not Wix fault nor are they to blame for any local business not havin a have self hosted website. For a few hundred bucks and a library card any SMB can have a self hosted WP site. This is the business fault for being cheap and they should be happy Wix is giving them a free solution.

    • Andrew Shotland  July 4, 2017 at 8:57 am

      “Cheap” doesn’t have to mean “crappy”

  • Andy Kuiper  July 4, 2017 at 2:10 pm

    “I’d like you to optimize my small business site, (blah blah) it’s on Wix”…….. GROAN 🙁

  • Jo Shaer  July 4, 2017 at 2:48 pm

    We made a business decision that we don’t work with small business sites that are on Wix

  • Mike Wilton  July 5, 2017 at 2:34 pm

    I’ll never work with a Wix site. I had one client who was mid migration wanting help with Wix and I basically told them there wasn’t much that could be done to “help.” Pointed out some of the SEO flaws with the system and limitations. Thankfully they understood and had planned to migrate again once they could.