When Is a 5 Star Review Not A 5 Star Review?

The answer is when Google My Business is aggregating and averaging out your reviews. In Google My Business math these nine different 5 star reviews average out to a measly 4.9.

For a company that has ~2,000 Ph.Ds in it’s employee, has written one of the most sophisticated computer applications in human history and is closing in on releasing a self-driving car you’d think that they would be able accurately represent a review average.