Just found a classic thread on one of those “did you get a call from this phone number” sites. Some samples for your local SEO reading pleasure:
Calls our business several times per day (not interested in their services). If you hang up, they call right back. They repeat this throughout the day and when we come to work have voice mails left on our machine soliciting their services. I want them to stop calling period!
Called me several times, early morning/evening. Pretending to represent google map. He is from outside the country, very heavy accent. Do not give information to this person.
I got a call from this number. the girl has a very heavy india accent..after I talked to her our website is gone from google place. It is really sucks.
Asked for Nurse next door
The guy called and said he was looking at my website and wanted to verify my address which he read to me. Do you think that Sergy and Brin (Google’s founders and biggest shareholders) hire and pay people from India to find my little company on the web and have them call me to verify my address?????? (Actually Google sent a postcard to verify the listing when I signed up for Analytics.) The telemarker scammer said he was with “google maps” an often used ruse. I asked him where “google maps” was and he stammered for a while then I asked him where he was located. He said India. I told him I get about 10 of these calls a day and if he called again I would transfer him to the FBI because he was a scammer. He stammered and said “Yes sir Yes Sir”
Don’t ring me please, I am fed up.
I could go on and on. You can find plenty of these sites on this SERP. Enjoy
8 Response Comments
Yeah had a lot of these before – heard of them. Also the calls to say we from Microsoft and want to check that your computer is ok.
I wonder what is sadder – that Google hires people in India to operate arguably world’s largest real-world data compilation, or that these complainers’ English is worse than mine. Or the fact that both of these problems probably stem from the same source?
Too funny. Obviously if SMBs didn’t get 7 calls a day from “data service providers for Google” maybe they would believe these calls are actually from Google.
Nyagoslav, I understand your comment, but please be a little bit more savvy to the ways of running a large corporation.
Google is made up of probably 80% contractors, most of whom probably reside in India. It’s cheap labor and Google doesn’t have to pay health benefits or give them stock options.
If you’ve ever been to Google, just look at all the people wearing red badges vs. white badges. You’ll be amazed at just how many contractors Google’s got.
You can run a small business and get pretty successful doing all the work yourself or getting some local employees, but when you want to scale and keep costs down, outsourcing those jobs gets more and more appealing.
I find no sadness in trying to run a more profitable business.
Mark, I guess I didn’t explain myself properly – I didn’t mean to say that the situation is sad because Google uses “any” contractors (from India). I meant to say that they use underqualified, poorly trained, and unsuitable contractors. And that is sad, no matter if you are talking about a large corporation or a small business.
I can’t believe that Sergy and Brin hire and pay people from India to find my little company on the web and have them call me to verify my address!!!!!
This happens several times a week for every single one of my local SEO clients. And then you ask for company name and they hang up. Or they say they’re data aggregators for Google, etc. really annoying and borderline fraud.
As mentioned by Mark, Google allows independent contractors such as “Google Partners” and “Google Trusted Photographers” to promote certain of their services. The calls you received may be the result of a marketing campaign put in place by one of these contractors. Call centers in India are an affordable way to market services, but sometimes lead to lesser quality of service.