Twenty Years of Writing Down What Google Did This Time.
What we learn doing SEO for real clients. 1,311 posts since 2007.
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Showing posts 641–650 of 1,311, newest first.
Marchex Call Analytics #c32011
John Busby of Marchex is now up at C3 demonstrating Marchex Call Analytics: 65% of businesses rate calls as their most valuable source Phone Calls result from: Funnel (process drives customer to…
Read the postSocial CRM for SMBs
More from C3: Craig Donato, CEO & Founder, Oodle Perry Evans, CEO & Founder, Closely Brendan King, CEO, Vendasta Technologies Seb Provencher, VP Product Mgt, Praized Media Donato - Social is not…
Read the postJohn Hernandez of Cisco Previews Social Watch CRM Tool #c32011
My notes on John Hernandez' talk at C3: Cisco saw opportunity when employees solved a tech problem via Twitter. The Market Dynamics: Changing expectations in relationship management Transfer of…
Read the postPete Blackshaw at #c32011: Beware The Conversational Divide
Pete Blackshaw of NM Incite at #C32011 has some interesting things to say about how organizations are approaching social media. Here he is unfiltered: Marketing & PR are embracing social CRM while…
Read the postWhere Does Support End & Marketing Begin - And Vice Versa #c32011
Herewith my notes from this panel at C3: Philip Soffer, VP Product Marketing, Lithium Julian Aldridge, Founder/President, ENACT Chris Carfi, VP, Digital, Edelman Silicon Valley Pete Blackshaw, EVP…
Read the postBIA/Kelsey Social Local Media Kicks Off
Just put up my introductory post for the new BIA/Kelsey Social Local Media advisory service. While LSG will still be my primary publishing platform, I will also be regularly posting over at the…
Read the postAttention Local Search/Local Social PR People
Stop sending me irrelevant press releases (I know you won't but I had to ask). They get deleted/ignored every time. I will be covering more local-social media trends as part of the new Local…
Read the postCustomer Service Is A Social Medium
Mr. Sterling has an interesting post up in advance of the C3 conference entitled Social Media Force a 'Conversation' Between Marketing and Customer Service. I have been thinking a bit about this…
Read the postDo Yelp Stickers On Your Window Bring In Customers?
BreakThrough Radio, an enterprising music site in New York, sent over this woman-on-the-street video interviewing consumers and businesses about how social media impacts their decisions on where…
Read the postDo You Have a Local Mobile SEO Strategy?
I just put this post up on SearchEngineLand, but I liked it so much I decided to republish it here: Does Your Local Mobile Search Strategy Suck? If you are a small or local business, I bet it…
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