LOC@L SEO GUIDE

LOCAL SEARCH ENGINE OPTIMIZATION & ENTERPRISE SEO MADE SIMPLE

 

How To Respond To A Negative Review

September 13th, 2011
2 Comments


Since my customer reviews post on SEL seemed to be of interest, thought I would post this textbook example of how to respond to a negative review:

Click on the image to enlarge or check out R.J. Hidson Photography’s Place Page:

Remember, when responding to negative reviews your prospects are the real audience.

Thanks to Dana Ditomaso for sharing. ¬†Check out¬†RJ Hidson‘s Twitter stream for some more background on the wedding photos.


Tags: Online Reviews · Reputation Management

2 responses so far ↓

  • 1 Nyagoslav // Sep 14, 2011 at 12:36 am

    In cases like this a simple opportunity to attach images to reviews and/or public responses would have been great.

  • 2 The Local SEO Editorial Calendar | LocalSearchMoz.Com // Oct 12, 2011 at 3:15 pm

    [...] re Seasonal SEO (originally entitled “Back To School With Seasonal SEO”) Local SEO GuideTweetHere’s the Local SEO Seasonal Calendar I mentioned on today’s post on SEL re Season…al SEO Editorial Calendar&related=:&lang=en&count=horizontal" [...]

Leave a Comment


Comments are moderated before publishing