Panelists: Taylor Treese – MediaTraks, Dean Hodges – American Directory Systems, Eitan Ackerman – Amdocs The panel started out talking about the growing interest in selling digital products.  There are a number of bottlenecks – sales has a hard time adjusting to selling digital and it’s a challenge to upgrade backend technologies to deliver these […]

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Last week I was on a panel at the Local Search Summit with Sarah Smith of Facebook.  I asked her about their platform strategy for small business and she responded that besides advertising they weren’t really focused on SMB Apps.  The FB Platform has been a big magnet for developers writing consumer apps, and while […]

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National IYPs (Internet Yellow Pages) have long been amongst the biggest benefactors of organic search engine traffic.  The typical IYP has north of 15MM business listings.  Add category pages, city pages, reviews, maps, etc and you are easily looking at a 50MM+ page site with a huge amount of high value & high volume keyword […]

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There has been a lot of digital ink spilled over Twitter’s local search implications.  Over the past few months several Twitter services have launched with a local angle.  I thought it would be interesting to get them all in one place and provide some details: Launched by the Praized Media guys, TwitArea is an add-on […]

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From the Couldn’t Resist Department: Tara Nelson of the Examiner.com, “the insider source for everything local”, wrote an article today called “Yellow Pages v. Social Media Marketing” on the subject of shifting your budget from print yellow pages advertising to social media marketing.  Now readers of this blog know I am all about positivity and […]

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So Facebook and Twitter are getting all of the attention for providing APIs that let developers recreate their services on their own sites.  This strategy has in part led to Twitter’s growth explosion.  So giving away your data seems to work – and neither of these sites has a killer revenue model. So why wouldn’t […]

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Just sat through the Jeff Berman of MySpace’s keynote at the Kelsey Group’s Marketplaces 2009 conference.  There was a lot of talk about personalization and how huge the audience is, but I only heard lip service paid to local.  Berman gave an example of how a roofer got a $30K deal via a $100 self-serve […]

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Just got a survey call that was likely paid for by AT&T.  They were mostly asking questions about print directory usage with a couple of bones paid to online.  It seemed like the point of this survey was not so much about print directory usage, but more about people’s emotional attachment to their book.  We […]

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Many moons ago in my Yellow Pages 3.0 post, I started preaching to the local search industry that owning the SMB website was going to be the best way to insure viability in search.  After all if you are Google where would you rather send someone, to a plumber’s website or to an IYP’s list […]

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Just got a press release from Merchant Circle that they are launching a promotion where they will buy your next yellow pages ad if you are not satisfied with the MC experience (I haven’t read the fine print yet).  They are not so subtly tapping into the negative pr that exists out there in the […]

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http://insideyp.org/ It’s nice to see the industry get on the blogging bandwagon.  I’ll keep an eye on this space for you and let you know when they come out with some good stuff, which will hopefully be often. Welcome to the wacky world of local search blogging YPA.

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According to TechCrunch, AT&T’s Yellowpages.com paid $3,850,000 for the YP.com domain when they purchased it from LiveDeal last month.  Here’s the SEC filing. So what does this mean for you?  My guess is there was not a lot to the YP.com domain other than its ability to rank for different searches around the term “yellow […]

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I downloaded Yellowpages.com’s iPhone App this weekend and was psyched to give it a test run after hearing Frank Jules speak about it at Kelsey DMS last week.  The executive summary: not bad but needs work. It does its main function of allowing you to search for businesses fine.  And this may almost be enough […]

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Just saw via Greg that DexKnows just launched some widgets so you can put a yellow pages search box on your blog, MySpace page, etc. Here’s what it looks like to a user:

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SMBs don’t want to buy web, mobile, print, etc. – they want to buy leads (although for many it’s hard to define what a lead is or how much they are willing to pay for one) While the big print yellow pages are aggressively growing their digital assets it seems like squeezing efficiencies out of […]

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Charles Laughlin is presenting the results of consumer and industry surveys: Consumer Survey: They went through about a dozen IYPs and had people conduct local searches for pizza, pest control & chiropractor. Here are some excerpts from the results: Rating of IYP performance characteristics Usefulness of ratings & reviews: 6.4 Average relevance of the ads: 4.6 […]

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I am late again, getting in the tail end of Briggs’ talk, so here’s the one data point I got – from their research it looks like about 8% of those surveyed used their mobile phones to do yellow pages type searches. Good quote: “None of the companies in this room have a dominant share […]

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Yesterday Marilyn Neal of Local Insight Media gave a talk about how the Yellow Pages industry has changed over 40 years and how there is still a lot of innovation to come.  She then proceeded to give an amazingly detailed prescription for how to manage your print yellow pages salesforce (note if you are looking […]

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According to Frank Jules of AT&T at the Kelsey Conference.  Pretty impressive. Frank has walked us through a number of digital initiatives that AT&T is attacking and it’s pretty impressive.  There’s nothing here that has a wow factor and they are doing everything you would expect them to do (e.g. call tracking, TV on demand […]

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I got here a bit late so here are Sebastien‘s thoughts on Charles Laughlin’s opening presentation on the state of the yellow pages industry. Here are some of Charles’ yellow pages predictions for 2013. US print titles circulation will decline by 30% At least one global publisher divests its print Yellow Pages business Professional services […]

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There’s a minor commotion going on in the comments section of my popular post on how to update your yellow pages listings for free.   One of my readers has been talking to Localeze about their service to bulk update businesses with thousands of locations across a large number of local search sites, and wondering […]

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Sitting in on a Yellow Pages webinar organized by the YP Commando himself, Dick Larkin.  Thought it might be interesting to post some of the data the presenters are discussing.  I’ll keep updating this post as I see more interesting stuff. Borrell Associates predicts a 39% decline for annual print YP usage by 2013. It’s not […]

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Steve “McStud” Espinosa has another very useful local search post that shows why you should be subscribing to his blog’s feed.  Here’s the gist of it: He tested how to get more calls from your Yahoo Local listing.  This technique resulted in “1.8x more calls”: Insert Keyword into Business Name Upgrade to a Yahoo Local […]

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"Yellow Pages" Search Queries 2004-Present

Playing around with Google Insights and noticed these steady declines in searches containing the words “yellow pages” since 2004.  City + “yellow pages” search queries (e.g “los angeles yellow pages”) appear to be losing ground more rapidly than “yellow pages” queries.  This doesn’t necessarily mean that people aren’t looking for yellow pages as much anymore.  […]

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Just when you were thinking that the world needed one more online yellow pages with customer reviews, Best of the Web beat you to the punch and launched BOTW Local. So what makes this different from all of the other local search guys out there?  On its face, not much.  However, in SEO circles BOTW […]

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Just discovered Twellow, a new kind of online yellow pages that uses Twitter profiles to populate business listings. I haven’t spent much time poring through it but it sparked some initial thoughts: This is an interesting strategy to aggregate business listings, particularly of those small businesses that would not show up in a standard yellow […]

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Just read Greg Sterling’s linkbait on the end of smb websites and since for some reason Greg’s blog thinks I am spamming him I thought I’d reiterate my comment here (note to all bloggers please check your blog’s spam catcher and despam my profile!). In Greg’s post he posits that the profile page as sold […]

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Merchant Circle Phone #

Last week my post about zip code SEO generated some minor controversy so I thought this week I would continue with obscure local search engine optimization tactics by talking about optimizing for phone number search. While I am not going to argue that phone number searches will generate a huge amount of traffic for you, […]

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Boston Restaurants

The guys over at Palore have been sending me some interesting info on the local search sites they have been crawling.  Recently they looked at how many sites a particular business appeared on as an advertiser.  According to their data it looks like a high percentage of SMBs advertise on only one site.   Check […]

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Just found this article from Slate about the history of phone books, how they create so much waste and the opt-out movement that’s floating around several states. The quote that caught my attention is something we may have all heard before but put in a way that is pretty stark:

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