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Entries Tagged as 'Reputation Management'

Social CRM for SMBs

February 3rd, 2011 · 2 Comments

More from C3: Craig Donato, CEO & Founder, Oodle Perry Evans, CEO & Founder, Closely Brendan King, CEO, Vendasta Technologies Seb Provencher, VP Product Mgt, Praized Media Donato – Social is not for all SMBs. It’s for SMBs that depend on relationship marketing. Real Estate Agents are a good example. There has been massive adoption [...]

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Tags: Reputation Management · Social Media Optimization

The 4 Hour Best Seller?

December 15th, 2010 · 9 Comments

A friend just recommended The 4 Hour Body by Timothy Ferris, author of The Four Hour Work Week, as a great holiday gift, so I went over to Amazon to check it out.  I must confess that while I was intrigued by the whole Four Hour Work Week concept and ensuing media blitz, I also [...]

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Tags: Online Reviews · Reputation Management

The Local Reviews Ecosystem

December 7th, 2010 · 11 Comments

This morning at the BIA Kelsey’s 2010 Interactive Local Media conference, we’ll be introducing a new partnership between Local SEO Guide and BK – a new local social consulting practice for BK clients.  I will be working with them as the Practice Director to help clients chart the social media waters  (Have no fear LocalSEOGuide [...]

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Tags: Online Reviews · Reputation Management · Social Media Optimization

Play Nice With Customers or GOOG Will Get You

December 1st, 2010 · 17 Comments

No doubt you may have read about how some jerk used his bad reputation to rank better in Google and rip people off.  Today Google announced that they have tweaked their algorithm to demote businesses that have bad reputations.  And I quote: we developed an algorithmic solution which detects the merchant from the Times article [...]

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Tags: Google Place Search · Online Reviews · Reputation Management

Sucky Businesses Should Not Do Business With Search Marketers

August 10th, 2010 · 12 Comments

Readers of this collection of hypertext may recall my tale of woe in dealing with a San Jose Auto Repair shop who done me wrong last year.  The subtitle of that little missive was “A lesson in reputation management” and the subsequent flames that sprung up on various local reviews sites showed how rubbing someone [...]

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Tags: Online Reviews · Reputation Management